Switchconnect Privacy Policy

  Equiinet Technologies Limited trading as Switchconnect values you as a customer. Protecting the privacy of information we have about you is of great importance to us. We want you to understand how we protect the confidentiality of that information about you as well as how and why we use and disclose it. The following provides details about our practices and procedures for protecting the security of non-public personal information about you.
  Information we collect:
  Equiinet Technologies Limited trading as Switchconnect collects and uses personal information about you to conduct our business, to advise you about our products and services, and to deliver effective customer service.
Sources of this information include:
 
  • Information we receive from you on applications and other forms, such as your name, address and telephone number
  • Information about your transactions with us, such as your account balances, payment history and account activity
  • Information we receive from consumer reporting agency, such as your credit bureau reports and other information relating to your creditworthiness
  • Information we receive about you from other sources, such as your employer or third parties
  Use of IP addresses:
  We use your IP address to help diagnose problems with our server, and to administer our website switch-tele.com website also logs IP addresses for systems administration purposes. IP addresses are logged to track a user's session. This gives Equiinet Technologies Limited trading as Switchconnect an idea of which section of our site users are visiting and helps us to improve our site to better serve our customers. We do not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous.
  Use of cookies:
  A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. However, the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Equiinet Technologies Limited trading as Switchconnect uses cookies when you request information that is contained within a database. We do not store passwords or any personal information about you. We use this ID to identify you anonymously in our database and to track the pages you visit on our site.
  How we use your personal information:
  Our site uses order forms for customers to request information, products, and services. We collect visitor's contact information (such as your email address) only when they are provided to us. We use your contact information to communicate with you if and when necessary in connection with your use of our website, to respond to your questions, or to send you material and information you request. We may also use this information to notify you of changes to our website or new services we think you may wish to know about.
  Information we disclose:
  We do not sell, rent, license, trade or otherwise disclose the personal information of our customers to unaffiliated third parties. We may share such information among our affiliates as necessary to provide you with the information and services you request. We may disclose information about you if and when we believe it is necessary to comply with any law, rule or court order, or subpoena, or to enforce our legal rights or rules of our website, or to protect our business, property and operations.
  Confidentiality and security:
  We restrict access to personal information about you to our employees, our affiliates' employees or to others who need to know that information to service your account. We store all information we collect on servers that we believe are secure from unauthorized access. We use a variety of technologies to minimize the likelihood of the loss, alteration or misuse of the information we collect.
  Your acceptance of our privacy practices:
  By using our website or services, you signify your acceptance of the Privacy Policy, and you adhere to the terms and conditions posted on the website. If you do not agree with any of these terms in this Privacy Policy, please do not submit any personal information.
  Contact us:
  If you have any questions about this Privacy Policy, please send your enquiries to: enquiries@switch-tele.com



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Switch Numbers is a trading name of Equiinet Ltd : Orchard Street Business Centre : 13 - 14 Orchard Street : Bristol : BS1 5EH
www.switch-tele.com : Registered in England No 09173165 : VAT Number GB 200 025 101 : Telephone 0345 652 2222 : numbers@switch-tele.com
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