| |  | When you take a number through Switch Numbers, we will give you one of the most powerful tools available -
The Switch Call Manager |
| | |  | Call Manager. This is our most comprehensive call delivery platform. User configurable options a greeting menu, call routing announcements, call whispers, out of hours messaging and routing, voicemail and fax to email |
| | | | Routing Audio. A routing audio confirms to the caller how their call is being directed.) |
| | | | Menu Options. Apply a menu structure to your inbound calls (e.g ."Press 1 for Sales, 2 for Accounts" etc) |
| | | | 5 Routing targets. Route your inbound calls to up to 5 different targets. |
| | | | CLI / DDI Forwarding. If you have caller identification on your telephone, our software allows you to choose which number is shown i.e. the number they are calling from or the number that they are calling. By showing the number they are calling this can help establish which Switch Number the caller has dialled and the call can be answered appropriately. |
| | | | Date Overrides. You can program message to play for Bank Holidays or days where the office is closed |
| | | | Fax To Email. Fax service that will receive a fax, store it on line and then send it to you as |
| | | | Voicemail To Email. This functionality will receive a voicemail message and forward that message to inbox. |
| | | | Menus. As an extenion to our Virtual Office service, the Call Manager provides you with the ability to include a call menu |
