21/03/2013

New service free to all customers - Ring Groups!

 

 

Create your own call centre 
with Switch Ring Groups!

Ring multiple phones on any network simultaneously

In a significant extension to our phone services, Switchconnect introduces Ring Groups, a brand new service, fully automated and offered free to all existing Virtual Office and Call Manager customers.

Full details are available on the Switchnumbers website, however, in short a Ring Group is a group of phones with a single inbound number, where all the phones in the group will ring together when a call comes in, whichever phone is answered first will receive the call.

With Switch Ring Groups you can mix and match almost any existing phones including VoIP, landlines, and mobiles (UK numbers only, mobiles only if one-off Mobile Routing has been purchased on your number). No charges are made until one of the phones is answered, at which point all the others stop ringing. If the answered phone is a VoIP phone on our platform, the call will be delivered entirely free of charge. If it is answered on a landline phone we will charge upto 1.75 pence per minute, if answered on a mobile charges will vary between 3 and 9 pence per minute.

Ring Groups give you the ability to create your own call centre using the existing phones in your office, you can also include mobiles too if you want to be sure that those important calls are answered even if the office is busy, or staff are unavailable. The new service is offered entirely free of charge for Switch customers!

For detailed information and a set-up guide click on the Ring Groups box on www.switchnumbers.co.uk,
or for helpful, friendly advice on how best to make use of the service for your business, call our knowledgeable Support Team on 0845 652 2222, we're waiting for your call! You can also chat online in real-time via our website!

 




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